Thursday, October 16, 2014

Uganda Bloggers 7 Day Challenge: NO, YOU ARE NOT GOD - Day 3 Post


When you work in any communications and advertising business especially an ad agency you learn quickly and swiftly how the work flows.

Client.
Account manager or client services
Creative studio.
Account manager
Client.

That is how it works in almost every industry. There is an interface between the specialist and the client. Someone who interprets the jargon for both ends. In certain agencies, studios and indeed workplaces they pay it a little differently

Client.
Account manager or client services
GOD
Account manager
Client.
GOD

The creative people have such a refined sense of what their communication should be doing that they consider themselves gods. They are the final word on photoshop, layouts and headlines and punctuation. All this is fine until it isn't. Ruling with no mercy or empathy and a fist of iron they have no place for bickering or talking back. No matter what the client says or wants. That’s not what THEY want. But mostly it isn’t about the client and what they want. Its more that someone in the universe doens't want what they want. 
Someone differs with their approach to things. 
Someone differs. 
Someone.

The argument can be made that creative people have been over indulged and therefore have over sized egos. That they are paid higher than most people in their age range or that they tend to have specialized skills which make them as good as they are. Which is all well and good. But the truth is they are human. They shit. They breathe. They err. And that should be enough. However, their inflated sense of self doesn’t allow them to see their own humanity. Their fallibility.

The last point is most likely as a result of how long they think they have worked to get where they are. The truth is the trenches in advertising are grueling and cruel. Starting out it is impossible that one can even ever hope to make it anywhere worth mentioning. The hours are atrocious, there is no credit given for work and no work you do is ever good enough. Ever. There is always a guy with a better script. A better ad. A better layout. A faster computer. And so the thick skin develops from early on. Merging and morphing with complexes (some from as early as childhood) to form creatures no one recognizes in the end. The long work hours make these people impervious to the level of exhaustion that will normally tire out ordinary people. They will push and push hard. Warping their reality of what the people around them can and can’t do. And eventually warping their own minds about their own abilities. They think they inexhaustible, indefatigable. Untouchables.

At this point you must put the dog down. Because they cannot be saved. Why am I tirading like this? Because a person of meagre standing in my office said to me recently “Just because you know the answers doesn’t mean you will get asked the questions. The truth is people hate a know-it-all.”

As I sat back and ruminated on that it hit me for all the reasons creatives were revered and feared; they still were people. More seasoned, yes. More exposed, yes. But still people. Their years of working like slaves did not entitle them to treat the rest of the world like lesser people; especially because they are lesser people. They willingly applied for these jobs. They signed up for the pain and suffering. Thhy chose this path for the glory it promised. That was the price.  Their genius isn't a validation for their behaviour. In fact it is their greatest undoing.

By being as great as they were, they were inadvertently not as great as they were. Because they missed out on the simple stupid moments of being human. Of being fallible. This made them Outliers. Observers of the human experience and not partakers. Like the orphan child looking into the home of a family unable to comprehend how people can have so much emotion. They are in fact relegated to the observer status. Watching other human beings to do their work better. And thus the sadness of it all; foiled by their own genius they come to terms with their humanity. And accept they are not god. They could be. If they could walk away from it all. They could be. But alas. Without it all to look at and do great ads. They are nothing.

This is a message to all creatives: you are not god. But you could be.

#GoBeAGod



Tuesday, October 14, 2014

Uganda Bloggers 7 Day Challenge:The 4 Stages of Mentorship: A Quick Exploration Of The Inevitable Conflict Between Mentors & Their Charges


Back when I was but young and naïve I was mentored by a young man who was only but slightly older than I was and who my friends derisively called “The Shark”. He was in the 95th percentile of intelligence of anyone I had known at the time. Even to this day, The Shark is in the top 5 most intelligent people in the world I have met. He was astute. He worked like a demon. He was driven. He was many things to many people but above all he was torrentially unrelenting. He would not quit and could not be out performed. He wore you down with the sheer amount of energy and work output he brought to a single project or even a conversation. These things made him unbeatable but also unforgiving. Of any insurrection or disloyalty. Or any perceived slight done to him.

He was what I wanted to be. I attended law school so I could learn how he thought. I dated law school girls so I could see women through his eyes. I even went as far as mimicking his gestures to achieve the demagogue like – power he held over rooms when he spoke. Oh, how had I been patient.

One day as we walked from his hostel to Wandegeya to get some rolex for supper he said something to me “There are 4 stages to any mentorship Identification, Bonding, Conflict, Resolution. We are heading into the conflict zone. Be prepared.” I was confused so I asked him and what follows is the transcript of that relationship.

Identification: There is a stage where the mentor and the mentee evaluate each other. Each one assessing their prey. Each one thinking they have the advantage on the other. The mentor driven by some egoistic need to impress upon someone young their skills and their wisdom. The desire to get unquestioned loyalty and attention. The mentee thinks he has found a gold mine. Where he can learn without question, slack without rebuke and be treated with favour without end. At some point in this stage the decision is made to enter this dance to the death.

Bonding: The bonding process was essential as after discovery the mentor and mentee got to know each other, spent inordinate amounts of time with each other. The mentor sees all their own promise and achievements in the mentee while the mentee hopes that they can be up to and maybe even more than the mentor. They will adopt their mentor’s speech patterns, diction, choice of reading material and even dress elements or overall approach to fashion (grungy, rugged, formal, sharp, clean cut, etc) It was in this space that the critical mistake of crossing boundaries was always bound to occur. For the mentee, it was out of naiveté but for the mentor the decision was almost always borne out of some misguided sense that they could trust the mentee and after all, if they were “showing them the ropes” why couldn’t they “let them in”. The result was a mismatch between expectations and reality. This is of course naturally aided by the process that it’s only the people who you care about who can hurt you.

Conflict: And then it finally came. It’s confusing that people who can be so obsessed with each other can so quickly devolve into near mortal enemies. Why? Because in most cases what draws people into mentor mentee relationships is what revolts them against each other. In the bonding process above the “deep dive’ that happens allows people to look deep and what they often see is a reflection of themselves. And they don’t like that. They quickly notice traits that are way to familiar with, either taking advantage of others, a mean streak, a penchant for exploitation, taking others for granted, a knack for ingratitude, etc. These things trigger a separation of swift and decisive proportions.

Resolution: In the time apart both parties think evaluate and weigh the mentorship and what it could do for them. Whenever the mentee repents (as the mentor has no need to and will never feel the need to and more importantly is bound for the sake of the relationship dynamic never to apologize) and sees the folly of their ways, they re-approach, this time with the hindsight of wisdom and the cautious shield of distance; careful to never be too clingy or appear too eager or too keen. Tempered. Tamed. Mentored.


Today I have mentors but I make the deliberate effort not to work with them. On projects yes, over the long haul definitely not. Because they are human. Because they are fallible. Also, idols like mentors are better seen on a pedestal and never up close. Whether that is because to not show the cracks in the idol or the flaws in the mentor, it’s a practice that serves to protect both of them.

Monday, October 13, 2014

REPOST: Uganda Bloggers 7 Day Blogging Challenge: Calling All Ugandan Bloggers

This is a call to all Ugandan Bloggers, all protocol observed.

There has been a decline in the blogging habits of many erstwhile Ugandan bloggers. We do not know whether it is because you guys got jobs and went abroad but that is not the point. In a bid to renew the blogging culture of many of us RaymondNevAllan with the input of OliveRuthDan Lynn and I, decided to challenge ourselves to write each day for at least 7 days starting today.

You can write about anything and everything as long as it is not less than 250 words.

Please share you blog on Twitter so we can comment and experience your experiences with the hashtag #UgBloggers7Days.

Let others know.


Monday, September 1, 2014

Kissing The Emperor’s Ass; Ugandan Advertising and its Pitfalls



In advertising, it is a common occurrence that you will regularly be asked to kiss someone’s ass. Sometimes with good reason and sometimes for no reason. Now because advertising is what it is, no one ever questions the ass kissing; it’s always been done and will always be done. We just do it. Maybe one day Jesus will come and we’ll stop. Or maybe we wont stop who knows. But I digress.
You now know that advertising people are a subservient, obsequious and disgustingly self-loathing bunch of people. But the truth is that it is not all advertising people who are this way. It the client service people. Those are the real ass kissers. Those who most kiss ass eventually have their oral orifices transform into that oval shaped pout now common with most girls on Instagram; you know the one white girls do because they don’t have thick African lips and the one African girls copy from the white girls because, well they don’t know why the white girls do it and are too stupid to see that their thick Africa lips look like a tilapia in rebellion rather than whatever they imagine they are doing.

 Again I digress.

These client servicing people over the course of a successful (important to note here) lifetime kiss so much ass they get used to and even start to like the smell of it. However there are people who don’t kiss as much ass; the creatives (but this one I’ll leave to another day). But every once in a while you find some ass that smells good. People who know you have to kiss their ass but take the time to make sure it is clean and scented and they wipe it. Clients who like you. Who think you are the shit [no pun there]. Clients who, you too, incidentally, like. They respect you. They listen to you. They let you do your work. They are honest about their budgets. And they appreciate you when you do good work.

“What?! Whaaaaattttt?!! They exist!!” *in maniacal voice*

The real trauma is that this gentleness and humility has come at the end of a lifetime of hard work and interactions. It is lessons from dealing with thousands of people. The kind of wisdom possessed by an “emperor” (for purposes of this post) and not is tempestuous “heir apparent” (also for the purposes of this post). Which brings us to the heart of this post.

Most people who deal with emperors find them civil, full of leadership, great product knowledge and a great amount of insight about their products or services. They know their customers, they know what they (their customers) want, they know when their products are weak. And so they trust their agencies to lead them to the right place. They also know exactly where they don’t want to go but are open to being surprised on what is possible. They are visionaries. These are the ones with the scented bottoms. You could kiss that ass all day long.

However because this breed are so rare one only encounters a handful in a lifetime of work. Quite often you meet one in your whole advertising career.

Just 1.

And you meet them at the end of theirs.  They are either preparing to hand over the empire to the next generation, or to move on to the next great thing. Or if your stars are so badly aligned and you deserve nothing good in this life – they are preparing to hand over to their children.

Why, you ask?

Because anytime a business is successful enough to be handed over, it means there is a lifetime of relationships and lessons to be taught there. A plethora of cautionary tales and an ensemble of adversaries the business has overcome to survive that long. These are things that most emperors try to teach their heirs apparent but most times fail miserably. Why? Because the lessons are time acquired, they are seared in the mind because they are experiences mixed with emotions making them memories. They can’t be forgotten.

In their tutelage, most heirs apparent hear these lessons but brush them off as tales of a time gone by. The prospect of “modernizing” things is so intoxicating that most of them forget why things have remained the same for so long. So they rush into the boardroom and fire everyone. They replace all the casual labour with a capital intensive solution that makes the “casuals” jobless. They are swift to “modernize” the logo and up-end the “brand look and feel”.

“These things are from a long time ago. They all need to change,” they say. “We need to get with the times. Something new and fresh and exciting!”

“Like what were you thinking?” lips firmly placed, you ask.

“ I was checking online and I saw something that I think we should use,” comes the curt retort.

In that process they want their asses kissed so hard and if there is no evidence of sh*t on your face they’ll rub it in for effect. They’ll work you harder. They’ll listen to you less. They’ll disrespect you more. Eventually, when the tally is done they will never let you make as great as they could be. These are the bottoms we all dread. The ones who don’t wipe. They ones who will fart while you are in the middle of your morning ass-kissing ritual and laugh just because they can and there is nothing you can do about it.


But why are they like this? I don’t know so don’t ask me but in my next life I’d like to come back as an heir apparent just to see. But I suspect there are a few reasons why:
As I said above, the emperor is wise and old. He has seen many things and has learnt that he will never really know it all. So he listens. He mulls on things. And appreciates a good idea. He is the emperor. No one can rush him. When he is ready he will act with deftness and blinding speed. The heir apparent doesn’t have that luxury; he has got naysayers, detractors, populists, etc all around him. He must be rushed and decisive. And there is where all the skid marking starts. As they make the wrong decisions and shit their pants in fear, all the ass kisser will find is skid marks when he comes for their ritual ass kissing.

The decided lack of compassion: this lesson is almost as old as itself. Nowhere in the human race is there less compassion than in heirs apparent. They bear an often unmistakable proclivity for mean, spiteful, denigrating behaviour. They’ll end old friendships and relationships, will set fire to the village barn because they haven’t gotten their share of the wheat crop even though the harvest was bad all around. This is perhaps the point where that lesson on absolute power and corruption is derived. I’m reminded that even in the much hailed Holy Bible for all their strength Judges would never become kings. No matter how many Philistine foreskins Samson took, he would never have the grace and empathy of David.

And that leads to my final point; Strength Vs Grace: Ass kissing is all about grace and tact. It’s very difficult for you to kiss ass when you know its ass. The human spirit rebels against that kind of thing. It is revolted by the debasing of the spirit it represents. However if a king passes by and it has been agreed by his subjects that none shall look upon his countenance then it is in unison that they all bow before him and give him respect. That they will let him have the final word. That they will do his bidding even against great personal misgiving. On the other hand, being forced to kiss hard, unscented, unwiped ass on your knees, in chains only makes the ass worse, and the action more vile.

Yet we must and will continue to kiss ass for that is what will light our houses, and warm our loved ones and feed our children. In the end all you can hope for is that you meet an emperor in your lifetime because that experience is truly one worth having had. Just one emperor. Oh such sweet ass.